Saratoga Springs: A Case Study of Installing Secondary Water Meters

2016 | Gordon Miner (Saratoga Springs) and Steve Jones

In 2012, when Saratoga Springs found that residents were using more than twice as much water as the system was designed for, the city decided to install meters on every connection. Although the process had its share of issues and complications, the results have been dramatic. Even before the metered usage showed up on the bill, the water use dropped significantly. By the time a rate restructuring took place and the usage actually affected the bill, most residents were already using the right amount of water.

American Water Works Association, Intermountain Section, Annual Conference